Questions, answered
Everything about credits, licences, formats and how the sounds are made. Still unsure? Contact us.
Sound effects, ambiences and design elements from a text description: impacts, whooshes, UI clicks, weather, machines, creatures, room tones and so on. It is not a voice or music generator. Each generation returns one or more takes you can audition, download and keep in your library.
One credit buys one second of generated audio for one take. A 5-second sound with 3 takes costs 15 credits. The cost is shown before you generate, and you are only charged for takes that succeed. New accounts start with 30 free credits; subscriptions and pay-as-you-go top-ups are on the pricing page.
Anything from 0.5 seconds to 22 seconds per take, with up to 4 takes per prompt. Some engines can render seamlessly loopable beds for games and apps. Files download as high-bitrate MP3 or WAV depending on the engine, named after your prompt.
Yes. Audio you generate comes with a perpetual, royalty-free licence for commercial and personal projects: games, videos, podcasts, apps, ads and more. You may not resell the sounds as a standalone library or sample pack, or use them to train AI models. The full wording is in the Terms of Service.
Every generation is rendered fresh, but AI models can produce similar results for similar prompts, so we cannot guarantee that no one else will ever get a sound that resembles yours. For a distinctive result, be specific about material, action, space and mood, and generate several takes.
Describe what makes the sound, what it is doing, where it happens and how it feels. "Heavy oak door slamming in a stone hallway, short echo, slightly menacing" will beat "door sound" every time. Mention tempo or rhythm for repeated sounds, and say "no music" or "no voice" if you want to rule those out.
Yes. Every file carries embedded provenance metadata (ID3 tags for MP3, a RIFF INFO chunk for WAV) that marks it as AI-generated, records the prompt and the time, and includes an identifier. This helps you meet disclosure rules such as Article 50 of the EU AI Act. Details are in the AI Content Policy.
API access is available to enterprise clients on request, with volume pricing, invoicing and a dedicated contact. See the API page and tell us roughly how many sounds you expect to generate per month.
Prompts and generation settings are sent to the audio engine that renders your sound; your name, email and account id are not. We do not use your prompts or files to train models. Everything you generate stays in your library until you delete it. See the Privacy Policy.
Unused credit top-ups can be refunded within 14 days, and a first subscription payment within 7 days if you have used under 10% of the plan's credits. Credits are never charged for failed generations, and we restore credits for unusable takes on request. Full details in Payments & Refunds.
Registered users can open a ticket from the dashboard and track every reply there. Anyone can email support@nexoresfx.com. We answer during working hours, Monday to Friday, 8:00 - 18:00.